Sustainability Report 2023

Customer health & safety

Zeppelin attaches great importance to the health and safety of its customers and this concern plays a significant role in all strategic business units.

Plant Engineering SBU and Power Systems SBU

In the course of product development and the implementation of our customers’ requirement specifications, we deal intensively with domestic and international regulatory requirements. This area is particularly relevant for the Plant Engineering and Power Systems strategic business units. Aspects from occupational health and safety are already taken into account in the innovation process and consideration is given to the risk assessments of the manufacturing process and of the substances used. In addition, risk analyses and assessments are created for the products. To ensure a uniform level of protection for accident prevention for machines, the plants are subjected to a risk assessment. A CE Officer is available to prepare the declaration of conformity. In the case of the Power Systems SBU, these are called CE Coordinators. Depending on the project, safety concepts and studies (e.g. explosion protection concept, “Hazard and Operability” studies) are drawn up and “Safety Integrity Level” classifications and calculations are performed. The plants and machines are then put into operation by trained personnel so that the functionality and safety for the customer are ensured. The procedures are recorded in internal processes, procedural instructions, and forms. As part of the handover, customers are trained on the use and possible safety-relevant aspects. Within Zeppelin Power Systems GmbH, high-quality technical training courses on our products are offered in the state-of-the-art training center in Achim. The products and systems supplied by the Plant Engineering SBU are subject to the Machinery Directive. For European customers, we issue a CE certificate for all machines and systems. The same quality standards apply to non-European customers at Zeppelin, but in these cases we do not issue a CE certificate.

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Construction Equipment (Central Europe, Nordics and Eurasia) SBUs and Rental SBU

The safety and assistance systems in Caterpillar construction machines include a variety of functions aimed at preventing accidents and ensuring the safety of drivers and other workers. This includes measures for safe handling when climbing on and off, as well as the use of safety belts that reduce the risk of injury if the machine tips over. Additional safety features, such as the Cat Seat Belt Reminder feature, ensure drivers are always wearing their seat belts. Access control using customized PIN codes and the identification of authorized drivers also contribute to safety. Improved visibility through LED work lights, rotating beacons and camera systems, including 360-degree cameras and the Cat Vision System, minimize potential hazards that can arise from reduced visibility, for example. Additional assistance systems such as Lift Assist, Autodig and Cat Hill Hold optimize safety when operating the machines in different terrains. Our service training courses focus on increasing customer safety. At the company’s own training center in Kaufbeuren, the technical fundamentals of Caterpillar construction equipment can be learned and machine operators can be trained in the safe and efficient use of all equipment and safety systems. The portfolio includes practical online courses and training in the simulator in two different driver’s cabs. More information can be found here.

In the case of rented equipment, specialist and customized instruction in the operation of the equipment is provided. Proper instruction is essential to the prevention of accidents, especially for new, private and non-industry customers. The procedure is set forth in the procedural instruction for the commercial processing of rental equipment.

In addition, product safety information for customers is provided and further information and detailed data sheets about our products and services are presented on the websites of the companies.

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