A5 Overview of non-financial key figures

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KPI	Unit	2021	2022	2023
Financial sustainability
Compliance
Reported transgressions	Number	23	25	30
of which confirmed transgressions	Number	11	15	9
of which resolved transgressions	Number	6	14	9
Compliance resolution rate	%	55	93	100
Amount of fines, penalties and forfeitures imposed by final judgment	Euro	0	0	0
Corruption cases	Number	0	0	0
Total number of legal proceedings due to anti-competitive conduct and transgressions of antitrust and monopoly law	Number	0	0	0
Participants in Compliance basic training	Number	7,977	8,285	9,860
of which management (2021/2022), of which managers (2023)	Number	40	58	903
Participation rate for Compliance basic training, total	%	75.6	80.5	96.8
Data protection
Participants in data protection basic training, total	Number	4,301	7,080	7,871
Participation rate for data protection basic training, total	%	40.8	68.8	77.2
Reported data protection complaints (in accordance with Article 33 GDPR)	Number	10	56	32
of which breaches reported to supervisory authorities	Number	0	6	2
Complaints concerning breaches of customer data protection	Number	N/A	0	0
Complaints from external parties	Number	N/A	0	0
Complaints from supervisory authorities	Number	N/A	0	0
Total number of identified cases of data theft and data loss related to customer data	Number	N/A	28	0
Quality management
Z IDEA ideas submitted	Number	622	434	352
Z IDEA rewarded ideas	Number	119	52	74
Participation rate in e-learning modules IMS & CSR	%	50	55	60
Social responsibility
Employees
Number of employees as of December 31	FTE	10,312	10,041	9,995
of which trainees	FTE	361	376	392
of which dual-study program students	FTE	22	24	20
Number of employees as of December 31	Headcount	10,555	10,291	10,189
Number of permanent employees	Headcount	10,449	10,209	9,937
Number of temporary employees	Headcount	106	82	252
Percentage of permanent employees	%	99	99	98
Full-time percentage	%	97.7	97.6	98.1
Average age in the Group:	Years	41.9	42.1	42.1
Age distribution below 25	%	6	6	8
Age distribution 26–30	%	11	11	10
Age distribution 31–35	%	15	14	14
Age distribution 36–40	%	17	16	15
Age distribution 41–45	%	14	14	14
Age distribution 46–50	%	11	11	11
Age distribution 51–55	%	12	11	11
Age distribution 56–60	%	10	11	11
Employees
Age distribution over 60	%	5	5	6
Personnel costs	€ million	692	745	787
Employee benefits (total, in accordance with IFRS)	€ thousand	278,203	226,424	234,787
Average Length of Service	Years	9.4	9.7	9.6
Voluntary termination rate	%	5.8	7.4	6.6
Employees who have taken parental leave	Headcount	110	90	86
Diversity
Female	%	17	18	18*
Male	%	83	82	82
Diverse	%	N/A	N/A	N/A
Proportion of women on the Supervisory Board	%	33	33	33
Proportion of women on the Management Board	%	25	25	25
Proportion of women at 1st management level	%	21	20	20
Proportion of women at 2nd management level	%	18	20	19
Proportion of women at 3rd management level	%	17	15	15
Proportion of women in the workforce (Construction Equipment Central Europe SBU)	%	15	15	15
Proportion of women in the workforce (Construction Equipment Nordics SBU)	%	11	14	14
Proportion of women in the workforce (Construction Equipment Eurasia SBU)	%	15	17	18
Proportion of women in the workforce (Construction Equipment Rental SBU)	%	19	20	20
Proportion of women in the workforce (Power Systems SBU)	%	16	16	17
Proportion of women in the workforce (Plant Engineering SBU)	%	19	17	19
Proportion of women in the workforce (Holding)	%	44	40	39
Occupational health and safety
Work-related accidents Group, total	Number	243	231	207
Work-related accidents per 1,000 employees (work-related accident rate)	Number	23.6	23.0	20.7
Fatal accidents at work	Number	0	0	0
Lost Time Injury Frequency Rate	Rate	12.8	12.5	11.3
Days lost Group, total	Number	6,212	5,461	5,776
Lost days per 1,000 employees	Number	602.4	543.9	577.9
Health expenditure	%	96.5	95.5	95.8
Donations & sponsorship
Donations to third parties	Euro	1,204,354	1,302,559	1,197,047
Benefits to third parties	Euro	912,932	1,210,358	1,673,332
Donations in relation to consolidated total income	%	1.1	1.3	1.2
Environmental Sustainability
CO₂ emissions
Scope 1	to CO₂e	38,537	36,843	35,709
Scope 2 (location-based)	to CO₂e	16,951	15,199	14,762
Scope 2 (market-based)	to CO₂e	7,706	6,916	5,463
CO₂ emissions – Scope 1 & 2 (location-based)	to CO₂e	55,488	52,041	50,471
CO₂ emissions – Scope 1 & 2 (market-based)	to CO₂e	46,243	43,759	41,172
CO₂ emissions – Scope 1 & 2 (market-based) per employee	to CO₂e/employee	4.5	4.4	4.1
CO₂ emissions – Scope 1 & 2 (market-based) per €1 million sales	to CO₂e/€ million	12.5	11.4	10.5
Energy
Consumption of natural/liquid/propane gas	MWh	43,541	36,276	34,244
District/local heating consumption	MWh	9,405	10,189	10,165
Heating oil consumption	MWh	2,382	2,795	2,574
Diesel consumption (heating)	MWh	0	5	136
Total heat consumption	MWh	55,328	49,265	47,119
Electricity consumption	MWh	N/A	30,765	28,845
Electricity consumption (fleet)	MWh	N/A	N/A	602
Total power consumption	MWh	32,154	30,765	29,447
Diesel consumption (fleet)	MWh	98,732	98,065	96,645
Diesel consumption (other)	MWh	1,105	616	1,258
Gasoline consumption	MWh	9,665	9,613	7,694
Consumption of HVO (hydrogenated vegetable oil)	MWh	0	0	9
Ethanol consumption	MWh	0	0	59
CNG	MWh	0	0	31
Total fuel consumption	MWh	109,502	108,294	105,696
Consumption of renewable energies	MWh	783	883	1,486
Total energy consumption	MWh	197,767	189,207	183,748
Energy consumption per employee (FTE)	MWh/MA	19.2	18.8	18.4
Energy consumption per €1 million sales	MWh/€ million	53.5	49.3	46.7
Energy consumption (excluding mobility)	MWh	N/A	81,529	77,314
Energy consumption (excluding mobility) per €1 million sales	MWh/€ million	N/A	21.2	19.7
Water and waste
Total water consumption	m³	138,438	148,894	133,640
of which fresh water	m³	137,425	147,708	131,938
Water consumption from regions with water stress	m³	23,985	22,132	20,801
Waste volumes	t	15,597	14,754	14,213
of which hazardous waste	t	6,423	5,869	5,553
^*Including Zeppelin Lab GmbH, klickrent GmbH and klickparts GmbH; as of: 12/31/2023.